CBS 5 Investigates Smart Meter Complaints CBS news investigates complaints about PG&E smart meters, and talk to a customer whose bills went up after his smart meter was installed. Like many customers, Bill Galvin complained that his bill went up, and PG&E told him he used more power and their rates had gone up. KPIX found out his smart meter had been installed incorrectly. Reporter then asks PG&E: Are you saying this consumer is the only one with a problem?
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